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pmecap

Your information, in plain terms.

What PMECAP collects, why, who receives it, for how long, and your rights.

Updated 2026-10-13
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About 5 minutes to read · 20 sections

In brief

Only what is needed

The form collects what it takes to forward your request. Nothing more.

One destination

Your information goes to the partner brokerage firm. Never sold, never rented.

Your rights, at any time

Access, correction, deletion and withdrawal of consent, on request.

At a glance

Accountable party
PMECAP, through its privacy officer
Basis
Your consent, given when you send the form
Recipients
The partner brokerage firm and Resend
Retention
For the transfer and its follow-up
Response time
30 days
Recourse
Commission d’accès à l’information du Québec

Information map

Each piece of information, its use and how long it is kept.

InformationUseRetention
Name, email, phoneContact you about your requestWhile the request is forwarded and followed up
Financing type, amount, region, dateRoute the request to the right financingWhile the request is forwarded and followed up
IP address, page requestedSite security and operation, at the hostShort-lived technical logs
Source page, utm parametersMeasure where requests come from, in aggregateWhile the request is forwarded and followed up

What we collect

Through the request form, and only if you fill it in:

  • Name, email and phone number
  • Financing type, requested amount, region and target date
  • The page the request came from and campaign parameters (utm), where present

No document is requested through this form. Do not attach financial statements or identification.

The site collects nothing else: no account, no profile, no advertising tracking.

Why

Three uses:

  • Forward your request to the partner brokerage firm
  • Allow a broker to contact you
  • Count where requests come from, in aggregate, without individual profiling

We do not sell your information and we do not rent it.

Who we share it with

Two recipients:

  • The partner mortgage brokerage firm, registered with the AMF, which receives your request
  • Resend, the email provider, which delivers requests on our behalf

The firm handles your request under its own obligations to the AMF.

Resend may process data outside Quebec, under its own security measures.

Transfers outside Quebec

Resend may process requests outside Quebec.

We make sure the information receives protection there equivalent to what Quebec requires.

How long

At Resend, requests stay only while they are being delivered.

They are then deleted. The partner firm keeps its records under its own regulation.

Security

Exchanges with the site and the form are encrypted (HTTPS).

Access to responses is limited to the people who handle requests.

No method is infallible. In the event of an incident, affected people are notified.

Cookies and analytics

The site uses Google Analytics 4 to measure traffic. Data is aggregated: page views, source, device. It sets statistical cookies, no advertising cookies, and is not used for profiling.

Campaign parameters present in the address are forwarded with the request, without profiling.

The embedded form may use technical cookies required for it to work.

Technical logs

Like any site, the host may log the IP address and the page requested.

These logs serve the security and proper operation of the site.

They are kept briefly and are never matched with requests.

Your rights

At any time, you may:

  • Access the information we hold about you
  • Have it corrected if it is inaccurate or incomplete
  • Ask for its deletion
  • Withdraw your consent to its use

To exercise these rights, contact the privacy officer through the form.

We answer within 30 days.

If the answer does not satisfy you, contact the Commission d’accès à l’information.

No automated decisions

No decision about you is made by automated processing.

Your request is read and forwarded without scoring or profiling.

The partner firm reviews it under its own practices.

Privacy incident

Any incident involving your information is recorded in a register.

Where serious harm is possible, the Commission d’accès à l’information is notified.

Affected people are notified without delay.

Minors

The site is intended for businesses and real estate investors.

It is not aimed at minors and does not knowingly collect their information.

Governing law

This policy follows Quebec’s private-sector personal information protection act.

It is interpreted under the laws of Quebec.

Changes

This policy may change. The update date appears at the top of the page.

A significant change is announced on this page before it takes effect.

Exercising your rights

Each right, how to use it and our response time.

RightHowTiming
AccessRequest through the form, with your name and email30 days
CorrectionTell us the inaccurate information and its correction30 days
DeletionAsk us to delete your request30 days
Withdrawal of consentA simple message is enough, no reason neededImmediately
ComplaintCommission d’accès à l’information du QuébecSet by the Commission

What we never do

  • Sell or rent your information
  • Build an advertising profile about you
  • Make an automated decision on your request
  • Ask for sensitive information through the form
  • Contact you about anything other than your request
  • Keep a withdrawn request
  • Add a recipient to your request without telling you

Common questions

Do I need an account?+

No. The site has no account and no password. Only the form collects information.

What happens after I send the form?+

Your request is forwarded to the partner firm. A broker contacts you and identifies themselves.

Where are the responses hosted?+

With Resend, the email provider, possibly outside Quebec.

Will I receive newsletters?+

No. No mailing list is built from the requests.

How do I withdraw my request?+

Write to us through the form. The request is deleted and the firm is informed.

Can I fill in the form for my company?+

Yes. Your details as its representative remain personal information, protected here.

Does the site track me across pages?+

Not for advertising. Google Analytics 4 measures traffic in aggregate; no individual profile is built.

A question about your information?

Write to us through the form. We answer within 30 days.

Contact us